Star Cookies Policy

At Star, we use cookies and similar tracking technologies to make Star Casino work properly, to keep your account secure, and to give you a smoother experience whenever you visit star casino online. This Cookies Policy explains what cookies are, why we use them, and how you can manage your preferences when you play at Star Casino.nl. By continuing to browse or use our services, you agree to our use of cookies as described below, in line with our Privacy Policy and our Terms and Conditions.

What Are Cookies

Cookies are small text files that are stored on your device — computer, tablet or smartphone — when you visit our website or use our Star Casino app. They allow us to recognise your device, remember your login details, and understand how you interact with Star Casino online so that we can keep improving our platform. Cookies do not damage your device and do not contain viruses.

Types of Cookies We Use

• Strictly necessary cookies — these allow you to log in to Star Casino login, move around the site, and use essential features such as deposits, withdrawals and account verification. Without these cookies, our services cannot function correctly.
• Performance and analytics cookies — we use these to understand how visitors use star casino online, which pages are most popular, and where we can improve navigation, including on our Star Casino app and mobile site.
• Functionality cookies — these remember your preferences, such as language settings, so that when you return to Star Casino online you don't need to reconfigure your settings each time.
• Advertising and targeting cookies — we use these, together with our marketing partners, to show you relevant offers, such as a Star Casino bonus, a Star Casino voucher, or information about our Star Casino promo campaigns, both on our site and elsewhere.
• Third-party cookies — some cookies are placed by trusted partners who provide services on our behalf, such as payment processors, game providers and analytics tools. We do not control these cookies directly, but we only work with partners who meet strict data-protection standards.

Why We Use Cookies

We rely on cookies for several important purposes. They help us keep your account safe, remember that you are logged in to Star Casino login, and support smooth navigation between our casino, Star Casino sport section, and Star Casino poker tables. We also use cookies to detect fraudulent activity, verify your identity in line with our Kansspelautoriteit licence obligations, and ensure that our control database receives accurate, near-real-time gameplay data as required by Dutch law.

Cookies also allow us to personalise your experience. For example, we can show you relevant games such as Star Casino slot titles, Star Casino blackjack tables, or Star Casino roulette variants based on what you have previously enjoyed. We may also use cookies to tell you about a Star Casino bonus code, a Star Casino no deposit offer, or Starclub rewards that are relevant to your account rank.

Cookies and Our Loyalty Programme

We use cookies to track your activity within the Starclub loyalty programme, ensuring that Starpoints and Starcoins are correctly credited to your account as you play. This allows us to accurately calculate your rank progress, apply your Starshop discount, and display any exclusive offers, such as the Party Wheel or Win on Wednesday Wheel, that are available to you.

How We Use Cookies on Mobile and App Platforms

Whether you access us through desktop, mobile browser, our iOS app, or Android app, we use cookies and equivalent local storage technologies to keep your session secure and consistent across devices. If you download the Star Casino apk or use our application through official app stores, similar technologies apply to remember your settings, support biometric login with fingerprint or Face ID, and ensure that Star Casino download app processes work smoothly. Our Star Casino mobile experience and our live casino app rely on these same technologies to deliver fast loading times and secure, uninterrupted gameplay.

Managing Your Cookie Preferences

You are always in control of your cookie settings. When you first visit Star Casino online, we ask for your consent through a cookie banner, where you can accept all cookies, reject non-essential cookies, or customise your preferences by category.

• You can change your cookie preferences at any time through the cookie settings link available on our website footer.
• You can configure your browser to block or delete cookies; however, doing so may affect the functionality of certain features, including Star Casino login, deposit processing, or access to your Starclub account.
• You can opt out of certain third-party advertising cookies through the settings provided by those third parties or through industry opt-out tools.
• You can contact our support team through Star Casino contact channels if you have questions about how cookies affect your account or experience.

What Happens If You Disable Cookies

If you disable strictly necessary cookies, you may not be able to use core features of star casino, including logging in, making a deposit, placing a Star Casino bet, or accessing your account documentation. We recommend keeping essential cookies enabled to ensure that your experience with Star Casino remains secure and fully functional, particularly given our obligations under the Remote Gambling Act (Koa) and our connection to the Kansspelautoriteit control database.

Cookies Used for Responsible Gambling

We also use cookies to support responsible gambling tools. These cookies help us apply the deposit, balance and time limits you set at registration, detect unusual patterns of play, and ensure that any restrictions — including Cruks register checks — are properly enforced. This helps us meet our legal responsibilities and protect players, particularly those aged 18 to 24, who are subject to stricter limits under Dutch regulation.

Data Collected Through Cookies

The information collected through cookies may include your IP address, browser type, device identifiers, pages visited, time spent on our site, referring website, and gameplay patterns across our slots, live casino, and sportsbook sections. We process this data in accordance with our Privacy Policy and applicable Dutch and EU data-protection law. We never sell your personal data to unrelated third parties.

Third-Party Providers and Cookies

Because we work with a wide range of game providers, payment partners and analytics services to power Star Casino slots, Star Casino live tables, and our sportsbook, some of these partners may set their own cookies when you interact with their content on our site. This includes providers of game testing and certification, such as eCOGRA and GLI, and payment services supporting iDEAL and Wero transactions. We require our partners to handle cookie data responsibly and in compliance with relevant privacy laws.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own services. Any changes will be posted on this page, and where changes are significant, we will notify you through your account or via email. We encourage you to review this policy periodically to stay informed about how we use cookies at Star.

Contact Us

If you have any questions about our use of cookies, or if you would like more information about how we handle your data, please reach out through our Star Casino contact page, email us at klantenservice@Star Casino.nl, call us at 0800 0222001, or use our 24/7 live chat. Our Dutch-speaking support team is available around the clock to help with any queries related to your privacy, your account, or your experience with star casino online.